Shipping Policy
Delivery Information
Below you will find the average delivery time for all our packages:
Once an order is placed, we take 1 - 3 working days to process the order. During the week, it typically takes one working day, but if you order on a Friday evening or over the weekend, it may take a little longer.
Once your order has been processed, it will be dispatched, and delivery takes an average of 8 - 12 working days.
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team.
How Your Order Is Processed and Delivered
Placing an order
The ordering process at York & Laurent is as simple as possible. First, you need to go to the product page and add the product you want to your shopping cart. To do this, click on the black "Add to Cart" button. Make sure to check that you’ve selected the correct variants. If everything is in order, click on the "Proceed to Checkout" box.
On the information page, you will need to enter the correct address details. Make sure that all the information is correct. Once you’ve filled in the details, click on "Continue Shipping".
On the "Dispatch" page, you’ll have the opportunity to review the address details. All shipments are sent completely free of charge, as a token of appreciation for our customers. You can then proceed by clicking on "Proceed to Payment".
In the payment options, you can choose from various payment methods. At yorkandlaurent.com, all payment options are SSL-encrypted, ensuring a secure payment environment:
- Credit card (AMEX, Mastercard, Maestro, Visa)
- PayPal account
- EPS
- Immediate payment
Once you've selected the correct payment method, click "Complete Order" and follow the instructions to finalize your order. If you have any issues, feel free to contact us.
Shipping Costs
We cover the shipping costs for every order. All of our products are delivered to your door 100% free of charge, with no minimum order quantity required.
Shipping Your Order
Have you found the perfect look or accessory on our website? We make sure your order is processed and shipped as quickly as possible so you can enjoy it sooner.
To keep our prices fair, we collect parcels in large quantities and ship them together once we've reached our minimum order quantity. We appreciate your understanding and support in helping us create a better, more sustainable world.
Please note: Like many other online shops, we are very busy, and external factors may cause delays. Please consider this when placing your order. We’ll do our best to ship your order as quickly as possible.
To ensure your order is dispatched today, please contact us by email. Our service team will be happy to help you with the right solution.